Mike Zappone logo
Menu

Straight answers for owners

Frequently asked questions

A few of the questions I hear most often about EOS®, ProfitWorks, workshops, and what it is like to work together.

The useful version

Start with what you’re trying to solve.

You do not need to know the right terminology before you reach out. The first conversation is about the business in front of you.

See how I help ↗
01

Who do you typically work with?

Business owners and leadership teams who feel stuck, overwhelmed, or ready to scale but lack clarity, alignment, or accountability.

02

What makes your approach different?

I built and sold my own business. I do not coach from theory; I guide owners using real experience, proven systems, and practical tools that work in the real world.

03

What is EOS® and how can it help my business?

EOS® is a complete set of tools and disciplines that helps businesses clarify and communicate their vision, align their teams, and execute on that vision with consistency and accountability.

04

Is EOS® right for any size business?

It works best for growth-oriented companies whose leadership teams are willing to be open and honest with themselves and the people in the room—teams more afraid of the status quo than of change.

05

What does a Professional EOS® Implementer actually do?

Three things: teach, facilitate, and coach. I teach the team how to implement EOS® using the tools, disciplines, and proven process; facilitate the meetings to keep things on track; and coach from outside the business, which gives a perspective no one inside it has.

06

What is ProfitWorks and how is it different from bonuses?

ProfitWorks is a performance-based incentive system that rewards employees only when the company wins. It creates shared ownership, accountability, and stronger engagement. Bonuses are not connected to overall company performance, so a bad year still comes with bonus expectations—that disconnect is exactly what ProfitWorks solves.

07

Will ProfitWorks work with EOS®?

Yes. ProfitWorks was designed to complement EOS®. It is not a requirement, but the company must have a process in place to execute on goals and provide unbiased data to support results.

08

How do your workshops work?

Focused, hands-on sessions designed to solve real issues, align teams, and create clear next steps that can be acted on immediately. A common request is a workshop that shows a tool or discipline in action—don’t tell someone when you can show them.

09

What kinds of workshops do you run?

EOS®, Get A Grip, ProfitWorks incentive plan workshops, plus leadership alignment sessions and new policy or function training tailored to the specific needs of the business.

10

What can we expect from your speaking sessions?

Practical, honest, and experience-driven. Audiences leave with clear insights, usable tools, and a fresh perspective on leadership and growth—both inspiration and the tools to take action.

11

Do you work in person or remotely?

In person in Florida or at your location nationally, plus remote sessions for teams when requested.

12

How do we get started?

The first step is a conversation: talk through the challenges, the goals, and whether the approach is the right fit.

Still have a question?

Let’s talk about your version of it.

The best place to sort out fit is a straightforward conversation about your goals, your team, and what is getting in the way.

Ask Mike directly ↗